Privacy Policy

Last updated: November 2026

Overview

Mortgageprep.ca provides independent educational information and access to online exam-preparation materials. This policy explains the categories of information involved when you use our public pages, Stripe checkout and Moodle learning platform.

Information involved in course purchases

When you choose to purchase, you are directed to Stripe's hosted checkout. Stripe processes your payment information under its own privacy and security practices. The course-enrolment integration receives the payment status and the details needed to identify your purchase and deliver Moodle access. We do not ask for card details through the public Mortgageprep.ca pages.

Moodle account and learning activity

Your Moodle account may store identity and contact details, enrolment and expiry information, quiz attempts, grades and learning activity required to deliver the course. This information is used for course administration, access control, support and service integrity.

Free practice and bonus unlock

The first 30 interactive activities run in your browser without requiring an account or email. After these activities, you may voluntarily enter an email address to unlock 25 additional questions. We record that email address, the date of submission, and whether you separately opted into optional study tips and marketing. Marketing consent is not required to use the bonus questions. We do not submit individual quiz answers, scores, payment-card details or passwords through this unlock form. Your in-progress answers and stage may be kept temporarily in your browser's session storage so you can resume within the session. You can withdraw optional marketing consent and make access, correction or deletion requests by contacting the support email listed below. Email leads are kept only as long as needed for the unlock, the consent record and any lawful follow-up, and are reviewed for deletion when no longer needed.

Technical data

Hosting and security services may process standard technical request information such as IP addresses, browser information and access timestamps to deliver and protect the site. The email-unlock service stores lead information in a private server directory outside the public website. We may add privacy-conscious analytics later; if additional analytics are enabled, this notice should be updated to describe them accurately.

Use, protection and retention

Information is used to operate the educational service, provide support, handle payment records and meet applicable obligations. Access should be limited to those who need it for these purposes. Retention depends on operational, security, accounting and legal requirements, and records are not promised to be erased immediately when course access expires.

Third-party services

The service uses Stripe for payments and Moodle for course delivery. The hosting provider also processes technical data needed to operate the website. Review the privacy notices of those services for their own processing practices.

Your questions

For access, correction or privacy questions, email info@mortgageprep.ca. Do not send payment-card details or passwords. This notice may be updated as operational practices change.